The innovations made in the information and documentary processes by new technologies, both in the private and in the public sector, offer significant advantages since they reduce the time spent in the document process cycle, free up internal resources that are used for added value activities and transform processes aimed at customers by promoting greater efficiency and punctuality in operations and working relationships. The digitization of processes is an innovative step that allows the company to promote the “reorganization” or “re-engineering” of processes, bringing efficiency to the procedures and services made available online for users. The Dematerialization process aims to “convert” a “paper document” into an “electronic document” and is perfectly in line with the policies of the Green Economy.